Kaplan K12's Customer Care specialists are available to help answer your program questions and provide technical assistance for our print products and technology-based programs. You may contact us via live help, email, or our toll-free phone number. Let us know how we can be of assistance to you.
Email
For print products, email your questions to k12_operations@kaplan.com.
For technology-based products, email your questions to k12techhelp@kaplan.com or fill out our Online Support Form.
Chat
Chat "live" about technology-based programs with a Customer Care specialist in real time. Live help is available daily from 9am to 7pm EST.
Call
Call 1-866-265-1645 to talk to a Customer Care specialist for technology-based programs. Specialists are available daily from 9am-7pm EST.
Kaplan K12 FAQs
If you have technical questions regarding our technology-based products, try our Frequently Asked Technical Questions.